Software results in mistaken arrests, jail time? No fix needed, says judge

See also: Court’s new multimillion computer system creates trouble for inmates, staff and When a system upgrade gets you arrested

3-11-17 California:

"Clerical errors… will occur regardless of the case management system used by the court."

OAKLAND, Calif.—A local judge has ruled against the Alameda County Public Defender’s demands to revise, and possibly even halt, usage of a flawed case management software that is in use here and in many other counties nationwide.

As Ars reported in December 2016, the Alameda County Superior Court switched from a decades-old courtroom management software to a much more modern one on August 1, 2016. Known as Odyssey Court Manager, the new management software is made by Tyler Technologies.

However, since then, the public defender’s office has filed approximately 2,000 motions informing the court that, due to its reportedly imperfect software, many of its clients have been forced to serve unnecessary jail time, be improperly arrested, or even wrongly registered as sex offenders. As recently as this month, the Portland Press Herald reported that courts in Maine had recently hired Tyler amidst similar complaints nationwide.

In a 13-page ruling issued last week, which Ars was only made aware of on Thursday, Judge Morris Jacobson denied the public defender’s office's insistence that the court provide accurate records within 24 hours and accurately mark, by the end of the business day, whether someone should be arrested. If the court was unable to meet those requirements, Public Defender Brendon Woods argued, it should halt its use of Odyssey entirely and return to its old system. ..Continued.. by Cyrus Farivar